Delivery

Free* next working day delivery on our dog crates.

 

Free worldwide delivery on our Red Dingo dog and cat ID tags.

 

 

How your postage is calculated:

 

You can add multiple items to your basket and your shipping price is worked out by their weight. For example, two packets of worming tablets, a lead and a collar may cost the same to deliver as a single large ceramic dog bowl.

 
We use the scale below to work out how much postage you will pay in the UK. 
 
Price

Weight

Free* Free delivery items e.g. Dog Crates, some sacks of dog food or any other item marked free delivery. 
£1.99 Small items
£2.99 Deliveries up to approx 1kg in weight
£4.55 Deliveries between approx 1 and 2kg
£5.99 Deliveries between approx 2kg and 5kg
£6.99 Deliveries between approx 5kg and 10kg
£8.99 Deliveries between approx 10 and 15kg
£9.99 Deliveries between approx 15 and 18kg
£12.99 Deliveries between approx 18 and 30kg
£19.99 Deliveries over approx 30kg

 

Delivery Times

 

Next day delivery on your dog crate orders applies only to orders placed Monday to Thursday before 1pm.

eg. Order your crate on Monday before 1pm and you will recieve your crate on Tuesday. 

 

Other items, eg bowls, collars, medicines etc are sent via courier or the post office and may take 3-5 days.

 

Order Process

 

After you place your order you will recieve a confirmation email from us, stating the items you have ordered.

 

You will recieve another email from us when your item has been dispatched.

 

Dog crate orders will recieve their tracking number in an email directly from the courier, so please ensure your email address is typed correctly.

 

 

 

*Dog crate orders to the Highlands and Islands will be subject to a £16.50 postal surcharge and may take 1 working day longer to deliver.

 

**Standard delivery takes approx 3 - 5 working days, via either 2nd class post or courier service.